Build stuff people want.

Stop guessing. Start asking

(and while you’re here… I have a new Book out to teach you how Do Penguins Eat Peaches? available now)

Market Research & Product Management services

Consultancy | Workshops | Training | Mentoring

I’ve written a book. A useful book. One that’ll teach you how to figure out what your customers want.

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Big business product management

Even the biggest businesses need a little help sometimes. Whether you are looking for a specific skill set, an external viewpoint, additional horsepower or a neutral party to progress more controversial product decisions, I can help.

  • l am an experienced product professional with a strong track record of project delivery.

  • An expert in empowering teams to push harder.

  • I hold businesses and teams to account ensuring they deliver value to the customer, faster.

I am a passionate and inspirational team leader and a skilled communicator, always encouraging innovative approaches to product and process.

I have extensive experience across the product management life-cycle and have led successful large company-wide projects in commodity, data, analytics, editorial and publishing sectors.

Straight talking and serial slayer of elephants in the room.

 
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Knockout market research

Helping small businesses design products customers buy

Are you running your small business guessing what your customers want? Many business owners start their entrepreneurial journeys as their own ideal customer. And there is certainly nothing wrong with that. But over time, behaviours change; customers come and go and it is hard to spot the shift before it’s too late.

Product Jungle is revolutionising how small businesses do market research by demystifying big business secrets to product success. With over 12 years’ experience in the corporate world, I know what it takes to build products customers want and buy.

I will guide you through proven market research frameworks and tactics from customer-centric organisations such as Etsy, Google and Spotify to ensure you are building products and services customers want.

Straight talking, jargon-free guidance and support that will help you grow a sustainable customer-driven business, take the guessing out off your strategy and make confident business decisions.

Make market research your new superpower.

“Katie is the product professional you want on your team. Her no-nonsense approach, bias for action and customer empathy drive results and positive change.”

Jeremy Weil, Head of Product at The Economist Intelligence Unit (EUI)

What clients are are saying

“We’ve been working with Katie for a few months and it’s been an amazing experience to pause and really think about what we’re trying to achieve with Gifted Local from a customer point of view. Often when running a small business, you just plough ahead without any real goals in place.”

— Helen Robinson - Gifted Local

“"Katie is extremely insightful and has been invaluable in the growth of my wellness business. She is a brilliant product manager who really understands how to approach and draw answers out of customers and on top of this, she is a total delight to work with.”

— Rachel Lepley - Wellness business founder

“It is a pleasure working with Katie for the Hub. She understood very quickly the main focus of our organisation and has been guiding and supporting us in developing an online presence that is clearly structured and beautiful. She has a great feel for product design and is lovely to work with.”

— Carola Kornfeld - activities and community coordinator Lordship Hub